Open Letter to a BBB Case

I am publicly posting this response to hopefully convince you to stand up to any corporation that treats you unfairly. Financial institutions continue to lay off workers,Citigroup just laid off 11,000 yesterday, and make unwarranted claims for your money.The nation's beef producers are unable to feed livestock so in order to survive ranchers are selling off their livestock. Food and water will be the "gold standard" in the upcoming years. The leverage the financial sector possess is that our culture has turned into a credit card Ponzi Scheme. We demand what we want when we want it.If you don't have the cash to purchase something do not buy it.That will stop this hemorrhage that is threatening to bankrupt all of us.We are already paying for the blunders of others.The corrupt housing market in Florida has caused our real estate taxes to rise while our property values decline.Our city leaders,CEO's, and others continue to take bonus money for jobs hardly done, while others turn a blind eye and ear to those of us in need. We have turned into a nation of thieves while pretending to believe in righteousness, and goodness.All we have to do is watch our dysfunctional Congress in order to understand how far into Hell we have sunk.




Dear BBB:
     I received a rather shocking letter with hand- scribbles,blacked out portions,dated after the process began in June,not September, and magic marker legends from Nicholas Martin,Client Relations at BBVA Compass.It was nothing I would have sent to a customer,and showed immature,unprofessional,and inaccurate findings from an inexperienced employee.I run three businesses and never would have sent this packet out to any customer.

     One day prior to this communication, I received a  statement of account billing with a ten dollar charge for past due charges on a check that BBVA Compass had written back to me, as described in my first letter to the BBB.Therefore, without my consent, or knowledge an account still exists. It is preposterous that an account closed in June is still causing this problem.

     I did notice Clear showed up on the scribbled documents Nicholas Martin sent to me. That account has been closed for some time, and two of my computers were hacked by Clear. I was forced to destroy both and cancel my Vystar Credit Cards, where Clear charges showed up as well.  This maybe the common denominator in BBVA's problem in reconciling my account. I received the  apology from Clear after many demands by them as well.

     This type of unauthorized activity has forced me to stop using bankcards. I have no problem with individual vendor cards, just bank cards.

      I cancelled all accounts with BBVA Compass Bank because of predatory lending practices, and unnecessary superfluous ATM charges, etc. on customers that could least afford them. I am even more convinced now that this was a necessary move.I believe BBVA Compass is a dishonest institution that has become too large.

     I have never paid late, or not paid off the entire amount on a credit card,bounced a check or any other disreputable act to bilk money from BBVA Compass Bank, or any other institution.If I owed them money I would pay it.I do not owe them any money. I resent the implications they've made against my honor and reputation.

     Since this problem has been made well-known by me, and others,  I want to say that the technology is there to prohibit this from happening. Banks have refused to spend the money to update and protect their systems. They continue to harass,inflame, and use good customers as fodder to pay for their misdealing,poor investing, and habitual lying to their own customers and the SEC.

     I strongly believe computers and finance do not mix. It is very simple to defraud by computers.

Sincerely,



Renee Soforenko
December 4, 2012

Official CLEAR Apology For Inadvertent Emails

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FROM:

• CLEAR

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• zippyzonk@yahoo.com

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Friday, October 5, 2012 7:20 PM

Hello, You recently may have received one or more inadvertent emails stating that CLEAR could not process a credit/debit card payment and/or that you need to make a payment in order to reinstate your CLEAR internet service. Please understand that the majority of these emails were sent in error, and we sincerely apologize for any inconvenience that these emails may have caused. If you currently are a CLEAR customer in good standing and are not presently experiencing any interruption in your CLEAR service, no action is needed on your part. If you are no longer a customer, please be assured that we have not attempted to charge your credit or debit card. We further apologize that several of our support systems (e.g., CLEAR.com, My Account, Customer Care) are currently experiencing unusually heavy volume, which may affect your ability to access these systems in the short term. If you are a customer in good standing and your service is working properly, there is no need for you to contact CLEAR Customer Care regarding this email. Sincerely, CLEAR